By using this website or contacting us, you agree to these terms and to any additional conditions that apply to a particular project. If you do not agree, you should not use the website or submit a project enquiry.
By using this website or contacting us, you agree to these terms and to any additional conditions that apply to a particular project. If you do not agree, you should not use the website or submit a project enquiry.
Consumer Rights UKAlteration Hub provides tailoring, garment remodelling, and upcycling services subject to inspection of the garment, fabric, construction, and requested fit. Any concept, scope, and quote are based on the information available at the time of review, and the result may be limited by the condition of the item and the materials available.
Returns Policy UKThe following clauses describe active use conditions and governing operational references. Review each indexed entry carefully before placing orders, continuing service use, or requesting account-related changes.
Prices for custom work are confirmed only after assessment and may include separate charges for supplementary materials or additional work. Where a deposit is requested, it forms part of the agreed project price and the balance is due according to the agreed collection or completion arrangement.
Work will proceed only after the design or concept has been approved where approval is required. If the garment condition, construction, or available fabric means the original plan cannot be followed exactly, we may propose a revised approach and will seek approval before carrying out further work.
Two active internal clauses are listed below with direct reference access for policy review.
All website content, text, images, and design elements are owned by or licensed to Alteration Hub and may not be copied or reused without permission. Any customer-supplied garment or material remains the customer's property, but we may use it only for the agreed project and related assessment.
All website content, text, images, and design elements are owned by or licensed to Alteration Hub and may not be copied or reused without permission. Any customer-supplied garment or material remains the customer's property, but we may use it only for the agreed project and related assessment.
To the extent permitted by law, we do not accept liability for outcomes that depend on garment condition, hidden construction issues, wear, or limitations in the original materials. We do not guarantee an exact fit, an exact material match, or an invisible repair, and we do not provide services that have not been separately agreed.
These terms are governed by the laws of England and Wales, and any dispute should first be raised with us in good faith so that the matter may be reviewed. If a dispute cannot be resolved informally, the parties may seek the assistance of the courts having jurisdiction in England and Wales.
These terms are governed by the laws of England and Wales, and any dispute should first be raised with us in good faith so that the matter may be reviewed. If a dispute cannot be resolved informally, the parties may seek the assistance of the courts having jurisdiction in England and Wales.
If you have questions about these terms or a project, you may contact us using the details shown on the website. We may update these terms from time to time, and the version posted on the website will apply from the time it is published unless a different arrangement has been agreed in writing.
