Privacy Policy

This privacy policy explains how Alteration Hub handles personal data when you use decideconomy.space, make an enquiry, book a consultation, or arrange tailoring, remodelling, or upcycling work. It applies to customers, prospective customers, and other people who contact us in connection with our services in Manchester and the surrounding area.

Effective Date
As stated in this policy
Scope
All users of our services
Questions?
01 · Purpose

Why We Use Data

We use personal data to respond to enquiries, assess garments and materials, prepare quotations, record design approvals, manage bookings, carry out remodelling or alteration work, arrange collection, handle payments, maintain business records, improve website performance, and meet legal or accounting obligations. We may also use information to communicate about a project where that communication is necessary for service delivery.

Processing is limited to the operation of the website and the delivery of tailoring services.
02 · Sharing

Service Providers

We may share data with payment processors, website and hosting providers, communication tools, and other operational suppliers that support bookings, recordkeeping, or site maintenance. These parties are expected to handle information securely and use it only for the services they provide to us.

Service providers receive only the information needed to perform their role.
User Rights

Your Rights

You may have rights to access your data, request correction of inaccurate information, ask for deletion in appropriate cases, object to certain processing, or request restriction of use. Where we rely on consent for a particular activity, you may withdraw that consent for the future.

Available rights depend on the nature of the data and the legal basis for processing.
Requests

Making a Request

To exercise a privacy right, send a clear request using the contact details in this policy and describe the information or activity concerned. We may ask for additional details to verify the request and will respond within a reasonable period under applicable law.

Requests are reviewed before action is taken to confirm identity and protect confidentiality.
Data Retention

How Long We Keep Data

Project records, contact details, and payment information are retained for the period needed to manage the service, handle follow-up queries, and meet accounting or legal obligations. When information is no longer required, it is deleted, anonymised, or securely archived according to its nature and the reason it was collected.

We keep information only for as long as it is needed for the relevant purpose or legal recordkeeping.
Policy Updates

Changes to This Policy

If we make material changes, we will update the policy on this page and take reasonable steps to draw attention to the revised version where appropriate. The date of the latest update should be checked before relying on the policy.

We review this policy from time to time and may revise it to reflect changes in our practices or legal requirements.
01

Information We Collect

We may process contact details, project details, garment descriptions, fitting notes, measurements, images supplied for assessment, booking information, payment records, and communications about consultations, redesign approvals, collection, and aftercare. Where a customer supplies materials for review, we may also record information about the condition and suitability of those materials.

The information collected depends on the enquiry, booking, or project stage.
02

How We Collect Information

We collect data from project enquiries, consultation calls, email messages, contact forms, workshop visits, garment and material assessments, design approvals, and collection arrangements. We may also generate internal notes from fitting reviews, quote preparation, and work progress records.

Most information is provided directly by the customer during normal service interactions.
03

Cookies We Use

Cookies may include essential cookies needed for site operation, preference cookies that remember basic settings, and analytics cookies that help us understand site use in aggregate. We do not rely on cookies to collect unnecessary information, and any non-essential cookies should be used only where permitted.

We use only limited cookie categories appropriate to a small business website.
04

Cookie Controls

Where cookies are used, they may be controlled through browser preferences and, in some cases, through on-site cookie settings. Disabling some cookies may affect basic site functions, form handling, or preference storage.

Browser settings can usually be used to block or remove cookies, subject to the limits of the device or browser in use.
Contact Details

Contact Details

Email contact
info@decideconomy.space
Telephone contact
+44 7468 221874
Postal address
19 Market Street, Manchester, M1 1WR
Privacy enquiries
info@decideconomy.space